This is a common scenario. Parents who are also teachers will need 2 brightwheel accounts with 2 separate email addresses. We offer different levels of access for a teacher and a parent which is why we require that they be 2 separate accounts.
Teachers have access to all of the classrooms and children, but parents only have access to their children.
We have 2 recommendations here:
- Since it is free, we can recommend setting up a second email account through Gmail or another carrier to use to set up a second brightwheel account.
- If a staff member doesn't want to create a second email address, the most common solution is for this staff member to have a teacher account. They can periodically tap on their child's profile through their teacher account to check in on their child's day. The only difference would be that they wouldn't get any push notifications about their child's feed.